It takes a team of dedicated telecommunications professionals to support your business with cutting-edge technology solutions. Get to know the experts behind First Class Connection.
Since 2014, First Class Connection has strived to reduce the noise that comes with sourcing and implementing business technology solutions. Your company goals are our priority. Here are the people dedicated to enhancing your organization’s connectivity, productivity, and security.
Joe Saullo is very passionate about what he does. His drive comes from a desire to constantly better himself and take others along with him for the ride. Joe’s career in telecommunications began in the corporate world in 2003. He dedicated his time and energy to corporate America for 11 years investing his expertise in management and solution advising. Seeing that he had so much more to offer and more room to grow, Joe took the leap of faith in 2014 when he established First Class Connection as founder and president.
His motivating force behind this was to bring more solutions at a better value without being tied to a specific vendor or company. Unfortunately, working for corporate America, you are limited to services and solutions only offered by that company. Being an independent brokerage firm opens you up to unlimited possibilities and opportunities where you can offer any solution from any company that fits your specific needs. Under Joe’s leadership, First Class Connection strives to do that while ensuring quality and personalized support every step of the way.
Nancy Shed is the VP of marketing at First Class Connection and she brings with her 30 years of successful experience in the sales and marketing arena. As a prior Verizon real estate project manager, she is a pro at working under pressure and in a fast-paced environment. Her driving motivation and passion is to inspire others to take action and reach their full potential whether it be on a professional or personal level.
With that in mind, Nancy channels all her marketing expertise to help individuals and business partners discover just how far they can go and grow. On a personal level, Nancy enjoys spending quality time with her family which includes her husband Joe, her college freshman Nicole, and her miracle toddler Stella whom she had at 48! She also loves cooking, traveling, and catching up on her favorite Netflix shows when she is not being a superhero at the office and at home.
David Holder is the Director of Sales at First Class Connection and has over 22 years of experience in the Telecom and IT Industry. He was born and raised in Southern California now living in Orlando Florida since 2008. He travels the U.S. in their RV half the year with his wife, the love of his life of over 25 years.
He has worked for clients like Angels Baseball, Anaheim Ducks, Nike Sports Camps, Sears, Billabong, and KPMG. Attaining the prestigious President Club many times has allowed him to travel the world as a perk which is one of his greatest passions. He loves serving people, working out especially obstacle course racing, all things animals, nature, and natural health.
Grace Hanna is the director of marketing for First Class Connection. She is passionate about being a part of a company that puts the client first, and consistently strives to provide the highest level of quality and service.
Previously working for Wells Fargo, Grace has 20 plus years of experience in customer service and quality assurance. When not taking care of business, she enjoys time with her family mainly surrounded by delicious food, being part of and serving at her local church, and cuddling with her many cats.
Building a streamline process is key to any company’s success! Nancy Salama brings over 15 years of experience in operations to her role as Director of Operations at First Class Connection. She has analyzed workflows and automated processes to improve efficiency and reduce company costs. When she isn’t efficiently multi-tasking at work, Nancy enjoys spending time with her family, watching her amazing three kids play their sports, and catching up on her favorite show, The Real Housewives.
Knowing what you want from your telecommunications framework and understanding how to get there are important dilemmas to address. First Class Connection has the consultative services you need to create an actionable plan for reaching your technology goals. We offer relevant solutions and assign you a dedicated admin, project manager, and account manager to keep you on track.
Finding the right technology solutions doesn’t need to be complicated. First Class Connection is your ticket to high-end, cost-effective IT and telecommunications resources. Ready for more? Send us a message.