Remote work has changed the professional landscape for good. For businesses to remain successful and productive, they need to address their technology framework and provide team members with resources to keep in touch.
Remote communication solutions create a virtual workspace that allows remote employees to work from home and collaborate with other remote teams and in-office workers. But which tools are suitable for your organization? There’s no easy answer, but with careful research and soul-searching, you provide yourself with the information to make an informed decision.
Are you ready to explore your options for virtual workplace software? Keep reading and take the first steps toward transforming your company’s communication for the better.
Collaboration software is invaluable. As remote work becomes more popular, businesses need to evaluate their communications framework and implement the technology required to support the work-from-home trend. You don’t need robust tools to stay connected. Even simple collaboration apps and cloud-based software can help team members navigate the challenges of a fully remote or hybrid work model and remain productive.
Remote communication solutions help you:
- Manage projects and track time spent on assignments
- Collaborate on large-scale projects
- Communicate with remote teams, customers, vendors, and stakeholders
- File share essential documents and assets
- Work from any laptop, desktop, tablet, or smartphone
The easier you make real-time collaboration between customers and employees, the better. Investing in the right solutions and building a lean technology suite for your company can improve employee satisfaction and reduce costs. To create the most effective remote communication solution, you need to define your goals and set clear boundaries. A well-planned business strategy can guide your investments and make it easier to determine which remote collaboration tools will deliver the best results.
Research expands your knowledge base. Look into these popular tools if you aren’t sure where to start with virtual workplace software.
The office is no longer one location. Team members can work from anywhere, and they need to be able to connect from anywhere. Conference calling tools help remote teams and customers keep their interactions personal. Face-to-face video makes the virtual workspace feel more tangible, and with the right solution, communication is available through any smart device.
Your solution should be flexible and easy to configure. For example, Microsoft Teams provides secure, high-quality audio and video and connects over Wi-Fi and cellular data.
Remote work should be possible from anywhere. Your remote collaboration tools must allow team members to use any device to access files and connect. When data is easy to exchange, your company remains productive even when your employees are miles apart.
Distant team members need a way to access files and projects safely. A cloud storage solution like Google Drive saves your employees time and allows them to stay productive. Teams can contribute to projects on their latest file versions and store all folders in a shared space with the correct remote collaboration tools.
Few organizations have one active project at a time. Keeping track of multiple projects, campaigns, and initiatives is straightforward when using remote project management software. You can manage workloads, track progress, assign tasks, and set deadlines through a central program.
Including a time tracker in your communication tools suite helps you monitor the time team members spend on assignments throughout the day. Billing clients and ensuring projects stay on track becomes manageable and promotes productivity at your company.
Real-time messaging platforms eliminate the busywork of tracking emails, phone calls, and other correspondence. Your remote teams can collaborate and share files with vendors, clients, and other departments. All messages are archived and accessible.
Relying on a traditional private branch exchange (PBX) phone system is challenging in a hybrid work environment. Voice over Internet Protocol (VoIP) phone systems are internet-based solutions easily controlled and monitored by communications managers. Rather than connect through a local phone network, VoIP software uses the internet, allowing your team members to access their contacts and make calls even while working from home.
Desk phones and new phone lines aren’t required, making VoIP a cost-effective alternative to more traditional solutions. VoIP technology is also compatible with CRM software. Client phone numbers and call histories are accessible. You can provide excellent customer support even from a remote location.
Researching and implementing new communications tools is daunting. The technology is impactful and could do more harm than good to your existing framework without proper planning. First Class Connection is ready to guide your investments and help you offer high-quality collaboration tools to your remote workers. We understand the technology landscape and have the expertise to centralize your communications. Our team ensures you can work from anywhere safely and without interruption.
When you work with our specialists, we learn your vision for the future and recommend remote communication solutions that help you achieve your technology goals. If you want affordable, scalable, industry-leading technology solutions from a team that cares about your long-term success, reach out to us today.