As the world shifts from analog to digital, more and more small to medium-sized businesses are ditching traditional business phones for VoIP business phone service. Continue reading this article to learn about the benefits of VoIP and how hosted VoIP phone service can improve your bottom line.
What Is VoIP?
VoIP is an abbreviation for Voice over Internet Protocol. The technology enables users to make and receive phone or video calls and host video meetings over the internet rather than traditional business phones connected to landlines. Because of the many benefits of VoIP solutions, the tech is widely used as an alternative to desk phones connected to local telephone company services.
What is Hosted VoIP Phone Service?
Hosted VoIP is when a third-party provider offers and manages a business’s VoIP phone system. Hosted VoIP business phone service typically includes an ample amount of features that cater to several communication needs. Small to medium-sized businesses looking to grow their organization and keep workers connected often experience immediate results when switching to hosted VoIP services.
What Are the Advantages of Hosted VoIP Phone Service?
VoIP has many benefits for tech-inclined businesses that rely on reliable telephoning. Let’s examine some of the most appealing advantages of VoIP solutions:
No matter how much it improves call quality or the features included, when it comes to VoIP systems, few benefits are more eye-catching to business owners or managers than lowering costs. VoIP business phone service is typically lower than traditionally PBX phone systems— costs are drastically reduced in wiring and installation fees.
Because a hosted VoIP system runs through the internet, there’s no need for additional setup because the infrastructure is already in place.
You’re also sure to see a noticeable decrease in costs if your company pays for long-distance calls on their landlines. Long-distance calls within the country, provided your number uses an area code within the United States, are free. Calls outside of the country face minimal fees compared to traditional phone services.
Another way VoIP business phone service saves money is by eliminating hardware costs. Because they operate through broadband connections, you don’t have to invest in costly hardware and special wiring.
The COVID-19 pandemic turned the business world upside down. Companies that could no longer operate in office settings were left scrambling to find technology solutions for the new remote work environment. Organizations utilizing hosted VoIP services were more easily able to make this transition.
One of the most significant benefits of VoIP is that it’s available anywhere you can connect to the internet. Unless you have an incredibly long phone wire or want to continually deal with setting up call routing from landlines to mobile devices, traditional phone systems are dependent on where they’re hardwired.
Number of Features
From video conferencing to team messaging, hosted VoIP phone services have a wide array of features. With just a few clicks, you can quickly and easily forward messages, reroute calls, share voicemails converted to text with employees, and so much more.
PBX and traditional telephony cannot compete with the productivity-enhancing and versatility offered by the features of a VoIP business phone service.
As your business grows, you want a communications solution that is easily adaptable to your needs. Whether you’re moving or opening a new branch location or adding staff for a busy holiday season, simplified scalability is a tremendous benefit of VoIP.
Rather than purchasing costly hardware and adding new wiring and outlets, hosted VoIP phone service is easily upgraded with software updates and increased bandwidth. No downtime, disruptions, or disturbances.
Additional Benefits of VoIP
There are many more benefits of VoIP business phone services, including:
- Virtual receptionist capabilities
- Simplified CRM integrations
- Softphone integration
- Multitasking enablement
- Clear voice and audio quality
- Call forwarding
- Call tracking
- Anonymous call rejection
- Call analytics
The threat of cyberattacks and intrusion grows daily. Hosted VoIP service is integral in protecting your business from the sophisticated tactics cybercriminals employ. Among the many security benefits of VoIP are:
- Real-time monitoring
- Call encryption
- Call logging
- Customized call restriction protocols
Experience the Benefits of Hosted VoIP Phone Service With First Class Connection
If you’re considering a switch to hosted VoIP phone services, FCCC is here to help. We’ve helped businesses in California, Florida, Texas, Nevada, and Tennessee take advantage of the many benefits of VoIP and grow their business through unified communications. Reach out today to schedule a free consultation.