With the growing prevalence of cyberattacks, it’s more vital than ever for business owners to have a capable IT team in their corner. However, hiring and training an entire group of IT professionals while supporting them with the latest technology and resources is a tall order for small businesses.
Outsourcing IT services gives small and medium-sized businesses the flexibility to address their IT issues while focusing on core business objectives. Managed service providers offer extensive remote monitoring and management services and maintain your network at a fraction of what it costs to hire and support an in-house IT department.
Keep reading to learn the benefits of outsourcing IT support.
Why You Need Managed IT Services
An IT team is critical if you want to keep your technology working around the clock. When your company suffers a cyberattack or an unexpected outage, getting back online will prove difficult without the right support. While it’s possible to hire a dedicated in-house team to oversee your technology framework, the time and resources needed to hire and train a whole group are too expensive for many small and medium-sized businesses.
Choosing a managed IT solution improves your business processes by providing many of the advantages of an in-house team without making the space for them in your office. Outsourced IT professionals troubleshoot network issues, keep you up to date with the latest technology, and reinforce your security posture with state-of-the-art remote monitoring and management. Their support is available at a flat monthly rate and scales with your company when you expand or downsize.
When Should You Outsource IT Services?
So how do you know when you need managed IT services? Here are a few things to look out for in your business processes:
You Need a Significant Competitive Edge
Outsourced IT does more than give you peace of mind. It also gives you a competitive edge by allowing you the freedom to pursue core business objectives without worrying about managing an in-house team. You gain an entire IT operations team with the resources, skill sets, and experience that would take years to build internally.
Your outsourced IT experts can deliver cutting-edge cloud solutions and managed detection and response tools to keep your business ahead of the technology curve. They keep up with the latest developments so you don’t have to.
You Struggle To Meet Your Core Business Needs
An IT team with outdated skill sets and equipment holds your business back. Failing to implement an up-to-date disaster recovery plan or maintain an effective firewall solution compromises your security posture and can lead to downtime. High-quality outsourced IT service providers work to meet your day-to-day needs and help your business grow. Because outsourced IT services are scalable, you also improve your business mobility.
Your Current Solution Negatively Impacts Your Business
When your current IT solution (or absence of an IT department) takes time away from your business goals, it’s time to outsource. Many small business owners have their hands full with day-to-day operations and don’t have the time to micromanage a technology solution.
With outsourced IT services, you get an entire team with various technical skills and without having to pay out a salary or upgrade equipment. The ideal outsourced team has the responsiveness of an in-house team with none of the financial burden.
The Benefits of Outsourcing IT Support
Outsourced IT should be more than a break/fix service. Managed service providers grow with your company and offer proactive solutions to your technology issues. The advantages of outsourcing IT support include:
Hiring and training IT personnel is a major commitment. Experienced IT professionals can request high pay for their in-demand skill set, and growing a tech team may require more time and resources than small business owners have to spare. With outsourced IT support, you can use the money you’d spend keeping long-term staff to expand the business instead.
Your third-party team establishes and maintains your IT infrastructure through remote monitoring and management, improving your efficiency and security.
Easy Access to Experts
Your in-house IT support may not have the skills to address every tech problem you encounter. With outsourced IT services, your business processes aren’t limited to the professionals on your staff. Managed service providers offer tech experts with a wide variety of skills. If you ever shift focus or require someone with a particular background, your MSP matches you with a technician who can meet your needs.
With outsourced IT professionals addressing your concerns, your in-house staff can focus on more pressing matters. Many companies outsource IT while keeping an internal team to deal with more critical projects for core business goals. A streamlined IT approach increases your business agility, improves efficiency, and gives you more freedom to innovate in your industry.
Simple Budget Management
Budget planning is easier when you no longer have to deal with unforeseen technology costs. With a managed service provider, you pay one monthly fee for quality IT maintenance. An ideal MSP is transparent about their offerings and makes scaling back or ramping up your technology investments a simple and predictable process.
Discover the Advantages of Outsourced IT With First Class Connection
Dealing with technology is tough when you’re a business owner. If you’re unable to build out an experienced in-house team, FCCC supports you with impactful and cost-effective technology solutions. We’re client-focused and understand your vision for your organization’s future. We offer all the telecommunications and network tools you need to see them through.
Ready to experience the benefits of outsourcing IT support firsthand? Reach out today.