Are you overpaying for your telecommunications services? Telecom brokers make sure you pay a fairer price so you can cut costs.
What Is a Telecom Broker?
A telecom broker is a person who acts as an agent for a nonprofit, business, or government institution that wants to upgrade or streamline their telecommunications solutions, including:
Telecom agents are qualified specialists who can answer your questions about telecom expenses and help you save money. They guide you through telecom procurement strategies and purchasing processes from start to finish, making sure you get the best prices available for your:
- Calling services
- Bandwidth management
- Internet access
- Mobile services
What Are the Benefits of Partnering With a Telecom Agent?
Telecommunications sourcing is simple when you work with a broker. There are many benefits to this partnership, including:
Higher Level of Expertise
Telecom brokers have more in-depth industry knowledge and connections than a sales team or telecommunications company. Many telecom businesses are only concerned with making a sale—their primary interest isn’t finding you a solution that meets your needs.
Plus, the average turnover rate in the telecom industry is 10.80%, so companies are consistently hiring new and inexperienced sales reps that might not give you the best deals.
Telecom agents specialize in finding a quality carrier and a plan that works for you. They understand the complexities of the telecom industry because they have experience working with various providers. They can also compare the business ethics and prices of the companies they work with.
A high level of expertise also means agents can acquire quotes quickly, so you spend less time searching for the right option.
Lower Telecom Costs
Many telecom providers have to meet monthly sales quotas, meaning they might try to sell on services you don’t need. Telecom agents don’t have those quotas, so they only offer you what you’re interested in and don’t upsell to make extra money.
Telecom brokers also have access to better rates because they partner with a variety of companies to get the best plan for the best price. If a telecom provider contacts a broker and offers them an above-average price, that broker won’t pursue that partnership because they know the average costs of telecom services.
If you go to a telecom provider directly, they might increase their prices over time. When these providers work with a broker, they offer the best prices because they want the broker to promote their product.
If a telecom agent isn’t getting a good deal for, they’ll know it, which saves their customers significantly on their telecom services.
Streamlined Services and Invoicing
Working with multiple providers for your telecom services leads to more bills, more meetings, and more wasted time. Telecom brokers streamline all of your systems and invoices, so you only have to pay one bill and all of your telecom services come from one place. Your telecom agent can handle:
- Vendor coordination
- Site visits
- Hardware installation
- Project management
Your agent’s top priority is to take care of what you need, so you can focus on your productivity. A quality broker will troubleshoot and find resolutions much faster than a provider.
Customizable Telecom Plans
Are there certain aspects of telecommunications your business isn’t interested in? No problem. With a telecom broker, your plan is entirely customizable. Tell your broker what you’re looking for, and they’ll find or create a plan that works for you.
Telecom agents aren’t trying to sell you a standard plan like providers are. Telecom sales reps typically offer a minimal number of options, including an all-inclusive package that has services you don’t need or individual services that don’t offer enough.
You can’t customize those plans, and you often end up paying for more than what you need. Brokers make recommendations based on your requirements, not on how much they can make off of you.
How To Find the Right Telecom Broker for Your Business
Your telecom broker should:
- Help you cut down on telecom costs
- Be trustworthy and transparent
- Offer high-quality telecom solutions
- Value customer satisfaction
- Be flexible and work around your needs
First Class Connection does all of the above. When you partner with the telecom brokers at FCC, you’re always in good hands. We want to take away the stress that comes with telecom services so you can focus on running your business.
We give you our full attention and support. Our telecom solutions include:
- Unified communications as a service
- Data center
- Contact center
- Cabling and electrical
On top of our superior telecom services, First Class Connection also offers:
- Cybersecurity services
- Marketing support
- IT solutions
We have the whole package, and we promise to get your telecom services in the right place. Contact us today to find the perfect telecom plan for your business.