Unified Communications Solutions
Adaptability and connectivity are essential to a successful business. Keep your teams connected with our business collaboration solutions.
What Is Unified Communications as a Service (UCaaS)?
Unified communications as a service (UCaaS) combines instant messaging, phone systems, video conferencing, and other media into a single communications and collaboration solution. Companies that introduce collaborative software to their telecommunications strategy receive the tools they need to work securely anywhere.
When you use UCaaS, your teams can work together from any location and any device, including:
- Computers
- Desk phones
- Smartphones and tablets
UCaaS prevents organizations from being overwhelmed by multiple collaborative software solutions. First Class Connection reduces costs and clutter by providing a single UCaaS solution that centralizes your communications. UCaaS is a cloud-based strategy, meaning you don’t need to install extra hardware or use physical space to house your technology.
FCC’s UCaaS services streamline the following capabilities:
- Video conferencing
- Instant messaging
- File sharing
With resources like Voice over Internet Protocol (VoIP), you can place and monitor calls without overbearing hardware. First Class Connection ensures you can work from anywhere safely and without interruption. Our experienced team takes the time to understand your ideas for the future and offers solutions that help you reach your technology goals.
As unified communications consultants, we don’t provide fluff services you don’t need, and if you’re considering something we think would get in your way more than assist you, we’ll tell it to you straight.
Achieving Scalability With Unified Communications (UC) Solutions
Unified communications (UC) isn’t a tool just for large enterprises. UC is a cost-effective and scalable solution for small businesses as well. First Class Connection can expand your UC solution and keep your team members connected. We support your growth by adding users to your network and protecting them with security measures like single sign-on (SSO) and multifactor authentication.
First Class Connection is your link to the technology world. Our unified communications solutions are high quality, cost effective, and tailored to your needs.
Link to: Voice
Business Phone Services
Your team members can’t connect without the right business phone services. First Class Connection offers cutting-edge hosted and on-premises phone systems to keep you in touch.
Link to: Contact Center Solutions
Contact Center Solutions
You don’t need to build out and maintain a physical space for your contact center. Our contact center as a service (CCaaS) solutions reduce costs and increase adaptability.
Link to: Messaging
Messaging & Collaboration Services
Many day-to-day business interactions take place over text. First Class Connection centralizes your communications resources to increase productivity and improve collaboration.
Link to: Managed Mobility Services
Managed Mobility Services (MMS)
Mobile devices are critical to business operations. As your workers use smartphones and tablets to perform their jobs, the FCCC team protects them with robust mobile device management solutions.
Link to: Live Answering Services
24/7 Live Answering Services
Never miss a call again. First Class Connection’s business answering services support you with responsive and professional receptionists. Our staff can offer quality customer service to your clients.
Link to: CX Services
CX Services
Keeping your customers satisfied doesn’t have to be a guessing game. Our CX services focus on enhancing customer satisfaction to foster loyalty and business growth.
A Truly Consultative Approach to Technology Solutions
First Class Connection understands that you can’t do it all. That’s why we support businesses with all the telecommunications solutions they need to ensure productivity and connectivity among their teams. Our client-focused and solutions-based approach means we only offer managed security, network and telecom, and unified communications solutions that make sense for your unique situation.
More Solutions. Better Value. Done.
Finding the right technology solutions doesn’t need to be complicated. First Class Connection is your ticket to high-end, cost-effective IT and telecommunications resources. Ready for more? Send us a message.
